Support

Last updated: October 13, 2026

Ran into a problem, found incorrect museum information or have a suggestion? Write to us at dev@muzeradar.com or use Settings > Help & Support > Report a problem in the app.

Frequently asked questions

How do I mark a museum as visited?

Just tap "Visited it" on the museum page. If visit suggestions are on, the app will suggest marking it with a notification after you spend 15 minutes at a museum.

How do My Travel Map and badges work?

On Profile > My Travel Map, provinces are colored by the museums you visit; once you visit every museum in a province, it turns green. You earn badges based on how many museums, provinces, regions and categories you visit.

How do I create a trip plan?

Add up to 10 museums with "Add to Plan" on a museum page, then open Profile > My Trip Plan. The app orders them along the shortest route from where you are and estimates the timing.

How do I turn notifications on or off?

Under Settings > Notifications you can turn announcements, nearby museum notifications and visit suggestions on or off separately.

Why can't I see museums near me?

The app needs location access. You can allow it in your phone's Settings > Müze Radar > Location.

A museum's information is wrong. What should I do?

Write to dev@muzeradar.com with the museum's name and what's wrong, and we'll fix it quickly.

How do I delete my account?

Use "Delete My Account" at the bottom of the Settings screen in the app. Your reviews, photos, favorites and visit history are deleted along with your account; this cannot be undone.

You can read how your data is handled in our Privacy Policy.